Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Behind the States is hosted by Zach Busekrus, Head of the Journey Alliance.
Episodes
Tuesday Oct 01, 2024
Tuesday Oct 01, 2024
Meet Melissa and Sacha Leclair, the dynamic duo behind LD Cabin, an awe-inspiring modern cabin retreat nestled in the stunning mountains of Mont-Tremblant, Quebec. In this episode, Melissa and Sacha share the inspiring journey of how they transformed their love for design and nature into a hospitality brand that allows guests to experience relaxation in its purest form.
Melissa, Sacha, and I discuss:
- The story of how their personal escapism adventures led to building LD Cabin.
- The wild twists during construction, including accidentally designing for the wrong lot and powering the entire build with a generator for a year.
- How Instagram and their design aesthetic have played a pivotal role in shaping the cabin’s brand, turning their followers into an active, engaged community that helped influence decisions during the build.
- The unique partnerships that brought the cabin to life, with everything from custom-built cornhole boards to brand collaborations with KitchenAid and Blackwood Siding.
Tune in to hear Melissa and Sacha’s thoughtful approach to designing experiences that not only captivate guests but also immerse them in nature, inspiring repeat visits and creating lasting memories.
If you're passionate about unique stays, design, and creating unforgettable guest experiences, this episode is packed with ideas and insights that will leave you inspired.
Follow Melissa and Sacha on Instagram
This episode is brought to you by Enso Connect:
My new friends at Enso Connect have created a tool that’s putting AI to work in a way that’s saving hospitality pros countless hours every week.
Here’s how it works: Enso Connect’s Guest Messaging Insights tool dives into your guest messages across all booking platforms. Using AI, it analyzes these interactions and pulls out hidden opportunities that you might be missing.
And the best part? It’s FREE, and you’ll get your personalized report in just 72 hours.
Here’s what this AI-powered report will do for you:
- Analyze your message volume so you can see exactly where your time is going.
- Break down common guest questions, giving you the info you need to improve your property listings and FAQs.
- Provide sentiment analysis to understand how guests feel and spot potential issues before they escalate.
- Offer personalized recommendations that highlight upselling opportunities you might have overlooked, allowing you to tailor your services more effectively.
This episode is also brought to you by Hudson Creative Studio:
This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option.
If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special.
And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz.
About the Show
Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai
Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.