Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Behind the States is hosted by Zach Busekrus, Head of the Journey Alliance.
Episodes
Tuesday Apr 09, 2024
Tuesday Apr 09, 2024
Meet Nitin Sood, Vice President of Innovation at Homes & Villas by Marriott Bonvoy.
Nitin and his team launched the first AI-powered search experience of any travel site so I invited him to come on the show to talk about how they built the tool, how folks are engaging with the experience post-launch, and what they’ve got cooking up behind the scenes to improve the product.
Tune in to hear Nitin and I discuss:
- How Marriott built their Search with AI tool
- What they’ve learned since allowing users to craft a prompt rather than filter to find a stay
- What Marriott has planned next to improve its AI search functionality
- How AI has transformed and will continue to transform the travel industry
- What the future of determining where to go and when to go there will look like
- Why he thinks the next generation of OTAs will be a place where folks come to dream about where to go and not just book a stay
- And so much more
Explore Marriott's AI Search Tool
Connect with Nitin on LinkedIn
This episode is brought to you by our friends at AirDNA
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About the Show
Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb.
You can subscribe, for free, at www.sponstayneous.com.
Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
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